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  1. Dreame
  2. Troubleshooting
  3. Robot Vaccums
  4. Troubleshooting For D10 Plus Gen2

Troubleshooting For D10 Plus Gen2

  • The wheels are contaminated with oil stains/dust and other media, causing slipping during backfilling.
  • What is the reason for repeated docking with the base station during recharging?
  • What is the reason for the decrease in cleaning ability or ash leakage?
  • There is dust leakage at the roller brush mouth during dust collection.
  • What should I do if the water tank doesn't drain or the water volume is low when mopping the floor?
  • Why does the machine just start mopping the floor, but it doesn't come out of water or gets drier as it mops?
  • What is the poor obstacle crossing ability of robots?
  • What may be the reason for uneven installation of mop pad?
  • What is the reason for fast power consumption during host cleaning?
  • Can the robot run in low light environments?
  • How to use carpet boost?
  • What if auto empty fails?
  • The robot runs with loud noise during operation.
  • Do I need to fold up the carpet during cleaning?
  • After the machine leaves the base station, it rotates in place and does not start working directly.
  • Robot firmware upgrade failed.
  • Can the robot dust box filter be washed with water?
  • The robot mop pad has an odor
  • The robot cannot charge.
  • The robot does not work according to the scheduled cleanup.
  • The robot does not clean thoroughly or its cleaning performance deteriorates.
  • The robot cannot find the base station
  • The robot missed scanning a certain area.
  • There is abnormal noise during the machine cleaning process.
  • The robot mop pad is too wet or contains too much water.
  • The map was not saved or updated.
  • The robot did not continue cleaning after recharging.
  • Robot map lost or overlapping
  • Robot cleaning route chaos
  • The robot cannot be turned on.
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