The robot cannot charge.

⚡ **Is Your Robot Not Charging? Let’s Check a Few Things!** 🔋

Here are some possible reasons and solutions to help you troubleshoot:

1️⃣ **Possible Cause:** The charging dock isn’t powered on. Please check that both ends of the power cord for the charging dock and the base station are securely plugged in. 🔌✅

2️⃣ **Possible Cause:** There might be a poor connection between the charging pins on the dock and the robot. First, turn off the power, then clean the charging pins or adjust their position for better contact. 🧼🔧

 

We're committed to making your cleaning experience as seamless and efficient as possible. 🌐🤗