Dreame A2 Camera Not Working – Many Users With Same Problem?

Hi everyone,

I recently bought a new Dreame Roboticmower A2, but I am having serious issues with the camera system.

Problem:

• Pressing the camera/live view button only shows a short “Loading” popup before instantly closing
• The camera/live view never opens
• The mower has also started driving directly into objects as if it cannot properly see obstacles anymore

What I have already tried:

• Factory reset
• Reinstalling the app
• Removing and re-adding the mower
• Full power-off reboot
• Wi-Fi reconnect
• Permission checks
• Daylight testing

Interestingly, the mower briefly worked for a short period and even sent me a few detection pictures before stopping again completely.

I can now see many other A2 owners reporting the exact same issue online and in Facebook groups.

Questions:

• Is this a known issue?
• Is Dreame currently working on a software/firmware fix?
• Or are users receiving hardware replacements?

Would appreciate feedback from both users and Dreame support.